CUSTOMER BILL OF RIGHTS
As a valued customer, you have a right to:

High Quality Standards. Wherever possible, all products are made in the United States, according to U.S. wage and labor practices. All products are subjected to quality control checks by FlexAddress staff.

Satisfaction. We offer: (1) a money-back guarantee on all returned products and (2) replacement of any product in the event of manufacturing defect.

Privacy. We do not sell or otherwise share the data collected on our site to third parties.

Security on-line. We've installed the best available encryption devices to keep your credit information secure. We pledge to upgrade our security measures to keep pace with advances in the field. At present, no system is completely secure from hackers. If this concerns you, please contact us us to place your order.

Customer Support. We will respond to queries or confirm orders within two business days of receipt. We ship orders within one business day of receipt. FlexAddress President Judith Moncrieff Baldwin personally reviews response to all written queries.

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